Terms of Service

Last Updated: April 11, 2026

1. Agreement to Terms

By accessing or using SynergyAudit ("Platform," "Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use the Platform.

These Terms constitute a legally binding agreement between you (whether personally or on behalf of an entity) and SynergyAudit regarding your access to and use of the Platform.

2. Acceptable Use

2.1 Permitted Use

You may use the Platform for:

• Managing audit planning, execution, and reporting activities
• Collaborating with team members on audit engagements
• Storing and managing audit documentation and client information
• Generating reports and compliance documentation
• Tracking risk assessments and audit findings

2.2 Prohibited Activities

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload or transmit viruses, malware, or malicious code
• Attempt to gain unauthorized access to the Platform or other users' accounts
• Interfere with or disrupt the Platform's operation
• Use the Platform for any fraudulent or unlawful purpose
• Reverse engineer, decompile, or disassemble any part of the Platform
• Harvest or collect information about other users without their consent
• Share your account credentials with unauthorized persons
• Use the Platform to compete with our business

3. User Accounts

3.1 Account Registration

To use the Platform, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You must:

• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Enable multi-factor authentication when available
• Log out from your account at the end of each session

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that may harm the Platform or other users.

4. Content and Data

4.1 Your Content

You retain all rights to the content and data you upload to the Platform ("Your Content"). By uploading Your Content, you grant us a limited license to store, process, and display Your Content solely for the purpose of providing the Service.

4.2 Content Responsibility

You are solely responsible for:

• The accuracy, quality, and legality of Your Content
• Maintaining appropriate backups of Your Content
• Ensuring compliance with applicable data protection laws
• Obtaining necessary consents and permissions for data processing

4.3 Prohibited Content

You may not upload content that:

• Violates any law or regulation
• Infringes intellectual property rights
• Contains sensitive personal data without proper authorization
• Is defamatory, obscene, or offensive
• Contains viruses or malicious code

5. Intellectual Property Rights

5.1 Platform Ownership

The Platform, including its design, features, functionality, source code, and all related intellectual property, is owned by SynergyAudit and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes, subject to these Terms.

5.3 Restrictions

You may not:

• Copy, modify, or create derivative works of the Platform
• Remove or alter any copyright, trademark, or proprietary notices
• Use our trademarks without written permission
• Claim ownership of any aspect of the Platform

6. Service Availability and Support

6.1 Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Platform. Maintenance, updates, and unforeseen circumstances may cause temporary service interruptions.

6.2 Support

We provide customer support through various channels including email, phone, and in-platform support. Support availability and response times may vary based on your subscription level.

6.3 Updates and Modifications

We reserve the right to modify, update, or discontinue features of the Platform at any time. We will provide reasonable notice of material changes that may affect your use of the Platform.

7. Fees and Payment

7.1 Subscription Fees

Access to certain features of the Platform requires a paid subscription. Fees are based on your selected plan and billing cycle.

7.2 Payment Terms

• Fees are payable in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise stated
• You authorize us to charge your payment method automatically
• Failure to pay may result in service suspension or termination

7.3 Price Changes

We reserve the right to change our fees with at least 30 days' notice. Continued use of the Platform after fee changes constitutes acceptance of the new fees.

8. Data Protection and Privacy

We are committed to protecting your privacy and personal information. Our collection, use, and disclosure of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Warranties and Disclaimers

9.1 Limited Warranty

We warrant that the Platform will function substantially as described in our documentation under normal use.

9.2 Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Platform will be error-free or uninterrupted
• Defects will be corrected
• The Platform is free from viruses or harmful components
• The results obtained from using the Platform will be accurate or reliable

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SYNERGYAUDIT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

11. Indemnification

You agree to indemnify, defend, and hold harmless SynergyAudit and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms
• Your use or misuse of the Platform
• Your Content and data
• Your violation of any rights of third parties

12. Confidentiality

Both parties agree to maintain the confidentiality of any confidential information disclosed during the use of the Platform. Confidential information includes business strategies, technical data, client information, and proprietary processes.

13. Term and Termination

13.1 Term

These Terms remain in effect while you use the Platform.

13.2 Termination by You

You may terminate your account at any time by contacting us or using the account closure feature in the Platform.

13.3 Termination by Us

We may suspend or terminate your access immediately if you:

• Violate these Terms
• Fail to pay applicable fees
• Engage in fraudulent or illegal activities
• Pose a security risk to the Platform or other users

13.4 Effect of Termination

Upon termination:

• Your right to access the Platform ceases immediately
• You must cease all use of the Platform
• We may delete Your Content after a reasonable retention period
• You remain liable for any outstanding fees

14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt to resolve disputes informally by contacting us at support@synergyaudit.com.

14.2 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with applicable arbitration rules.

14.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis and waive any right to participate in class action lawsuits.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts located in [Your Jurisdiction].

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SynergyAudit regarding use of the Platform.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use after changes become effective constitutes acceptance of the revised Terms.

18. Contact Information

For questions or concerns about these Terms, please contact us:

• Email: info@codebiz.co.tz