Cookie Policy

Last Updated: April 11, 2026

1. Introduction

This Cookie Policy explains how SynergyAudit ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our audit management platform. This policy should be read together with our Privacy Policy.

By using our platform, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings or discontinue use of our platform.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, making your next visit easier and the platform more useful to you.

Cookies can be:

3. Why We Use Cookies

We use cookies for several important reasons:

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the platform to function properly. Without these cookies, services you have requested cannot be provided.

Cookie Name Purpose Duration
session_id Maintains your login session Session
csrf_token Protects against cross-site request forgery attacks Session
auth_token Authenticates your identity 30 days
cookie_consent Remembers your cookie preferences 1 year

4.2 Performance and Analytics Cookies

These cookies collect information about how you use our platform, helping us improve its performance and user experience.

Cookie Name Purpose Duration
_ga Google Analytics - Distinguishes unique users 2 years
_gid Google Analytics - Distinguishes unique users 24 hours
_gat Google Analytics - Throttles request rate 1 minute
analytics_session Tracks user interactions within the platform Session

4.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Cookie Name Purpose Duration
language_preference Remembers your language selection 1 year
theme_preference Remembers your display theme (light/dark) 1 year
dashboard_layout Saves your dashboard customization 1 year
timezone Remembers your timezone setting 1 year

4.4 Security Cookies

These cookies help us maintain the security of our platform and protect against fraudulent activities.

Cookie Name Purpose Duration
security_token Validates secure connections Session
login_attempts Tracks failed login attempts 1 hour
device_fingerprint Identifies known devices for security 90 days

5. Third-Party Cookies

We use services from trusted third-party providers that may set cookies on your device. These include:

5.1 Google Analytics

We use Google Analytics to understand how users interact with our platform. Google Analytics uses cookies to collect information anonymously and report website usage statistics.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Customer Support Services

Our customer support tools may use cookies to provide live chat functionality and track support tickets.

5.3 Cloud Service Providers

Our hosting and infrastructure providers may use cookies to ensure service reliability and security.

6. How to Manage Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

6.2 Browser-Specific Instructions

6.3 Cookie Preferences on Our Platform

You can manage your cookie preferences directly on our platform through the cookie consent banner or by visiting the cookie settings page in your account.

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our platform may not function properly. Specifically:

Note that strictly necessary cookies cannot be disabled as they are essential for platform functionality.

8. Other Tracking Technologies

8.1 Web Beacons

We may use web beacons (also known as pixel tags) to track user actions and measure the success of our marketing campaigns.

8.2 Local Storage

We use HTML5 local storage to store application data and improve performance. Local storage is similar to cookies but can store larger amounts of data.

8.3 Session Storage

Session storage is used to temporarily store data during your browsing session. This data is cleared when you close your browser.

9. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want to be tracked. We currently do not respond to Do Not Track signals as there is no industry standard for compliance.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

11. Your Rights

Under applicable data protection laws, you have certain rights regarding cookies and tracking technologies:

12. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect information from children through cookies or other means.

13. International Data Transfers

Some of our third-party service providers may be located in different countries. When you consent to cookies, you also consent to the transfer of your information to these providers in accordance with applicable data protection laws.

14. Contact Us

If you have questions or concerns about our use of cookies, please contact us:

15. Additional Resources

For more information about cookies and how to manage them, visit: